Privacy Policy

 

Effective Date: September 17, 2026

At EKRATO STUDIO, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect information when you visit or interact with our website.

By using our website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect information that you voluntarily provide to us when you contact us, submit an enquiry, request a project discussion, or otherwise communicate with EKRATO STUDIO.

This information may include:

  • Full name

  • Email address

  • Phone number

  • Company or organisation name

  • Project or service requirements

  • Budget or project-related information

  • Any other information you choose to provide through our forms or communications

We may also automatically collect certain technical information when you visit our website, such as:

  • IP address

  • Browser type and version

  • Device type

  • Operating system

  • Pages visited

  • Date and time of your visit

  • Referring website or source

  • General website usage information

2. How We Use Your Information

We may use the information we collect to:

  • Respond to your enquiries and requests

  • Understand your project requirements

  • Communicate with you about our services

  • Prepare proposals, quotations, or project discussions

  • Provide and improve our services

  • Improve the performance, usability, and security of our website

  • Maintain internal business records

  • Prevent fraudulent, abusive, or unauthorized activity

  • Comply with applicable legal and regulatory requirements

We will use personal information only for legitimate and relevant purposes connected with our business and your interaction with us.

3. Contact and Enquiry Forms

When you submit information through a contact or project enquiry form on our website, the information may be used by our team to respond to your request.

Please do not submit confidential passwords, payment card information, or other highly sensitive information through general enquiry forms unless specifically requested through an appropriate secure channel.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to improve website functionality, understand visitor behaviour, remember preferences, and analyse website performance.

Third-party services used on our website may also place cookies or collect usage information according to their own privacy policies.

You can control or restrict cookies through your browser settings. Disabling certain cookies may affect some website functionality.

5. Analytics and Third-Party Services

We may use third-party tools and services for purposes such as website analytics, performance measurement, advertising, communication, hosting, security, or form submission.

These services may process certain information according to their own privacy policies and terms.

Where applicable, third-party services may include analytics, advertising, hosting, email, form, or website-security providers.

We do not sell your personal information to third parties.

6. Sharing of Information

We may share personal information only when reasonably necessary for operating our website and business, providing requested services, responding to enquiries, or complying with legal obligations.

This may include sharing information with:

  • Service providers who assist us with website hosting, technology, analytics, communication, or security

  • Professional advisers where reasonably necessary

  • Government authorities or law-enforcement agencies when required by applicable law

  • Other parties where you have provided appropriate permission or where disclosure is legally permitted or required

We do not intend to sell or rent your personal information to third parties.

7. Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or destruction.

However, no method of transmitting or storing information over the internet can be guaranteed to be completely secure. Therefore, while we take reasonable precautions, we cannot guarantee absolute security.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including responding to enquiries, maintaining business records, providing services, resolving disputes, preventing misuse, and meeting legal or regulatory requirements.

When information is no longer required, we may delete, anonymize, or securely dispose of it, subject to applicable legal requirements.

9. Your Privacy Rights

Depending on applicable law, you may have rights regarding your personal information, including the ability to:

  • Request information about personal data we process about you

  • Request correction of inaccurate or incomplete information

  • Request deletion of personal information where applicable

  • Withdraw consent where processing is based on consent

  • Raise a question or complaint regarding the handling of your personal information

Requests may be submitted using the contact details provided below.

10. Children’s Privacy

Our website and services are not specifically directed toward children.

We do not knowingly collect personal information from children through our website. If you believe that a child has provided personal information to us, please contact us so that we can take appropriate steps.

11. External Links

Our website may contain links to third-party websites, platforms, or services.

We are not responsible for the privacy practices, security, content, or policies of external websites. We recommend reviewing the privacy policy of any third-party website you visit.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, website, technology, legal requirements, or privacy practices.

Any updated version will be published on this page with a revised Effective Date.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle personal information, please contact us:

EKRATO STUDIO
Email: Founder@ekratostudio.com
Website: ekrato.studio

We will make reasonable efforts to respond to privacy-related enquiries within an appropriate period.

Last Updated: September 17, 2026

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